Status

Real-time status and uptime information for WISTX services.

Status information is checked on-demand via the Status API. For programmatic access, use the API endpoints.

Current Status

Status indicators reflect the current operational state. Use the Status API endpoint for real-time status checks.

Service Components

WISTX consists of the following service components, each monitored independently:

API Service

Endpoint: api.wistx.ai
Status: Monitors REST API availability and response times
Health Check: /v1/health (basic) or /v1/status (comprehensive)
Metrics: API version, uptime, response times

Database Services

Service: MongoDB
Status: Monitors database connectivity, latency, and connection pool
Metrics: Connection count, query latency, server version, connection pool status

Vector Search

Service: Pinecone
Status: Monitors vector database connectivity and index availability
Metrics: Total vectors, index statistics, index name
Note: Shows as “not_configured” if Pinecone API key is not set

Indexing Service

Status: Monitors indexing job processing
Metrics: Active jobs, recent job counts (jobs created today)

Authentication Service

Status: Monitors user authentication and authorization
Metrics: Total users, active users

Status API

For programmatic access to status information, use the Status API endpoints:

Get System Status

GET /v1/status

Returns comprehensive status for all services including:

Overall system status (operational, degraded, or down)
Individual service status for API, Database, Vector Search, Indexing, and Authentication
Service-specific metrics (latency, connections, job counts, etc.)
Check timestamp and duration

Example Response:

{
  "status": "operational",
  "timestamp": "2024-12-20T10:30:00.000Z",
  "check_duration_ms": 45.2,
  "services": {
    "api": {
      "status": "operational",
      "version": "1.0.0",
      "title": "WISTX API",
      "uptime_seconds": 86400
    },
    "database": {
      "status": "operational",
      "latency_ms": 12.5,
      "connections": {
        "current": 15,
        "available": 35,
        "max": 50
      },
      "server_version": "7.0.0"
    },
    "vector_search": {
      "status": "operational",
      "index_name": "wistx",
      "total_vectors": 150000
    },
    "indexing": {
      "status": "operational",
      "recent_jobs_today": 25,
      "active_jobs": 2
    },
    "authentication": {
      "status": "operational",
      "total_users": 1250,
      "active_users": 1180
    }
  }
}

Get Uptime Statistics

GET /v1/status/uptime?days=30

Returns uptime statistics for a specified period (1-365 days).

Uptime Statistics: Historical uptime statistics require periodic status checks to be stored. Currently, uptime statistics are calculated from stored status checks. If no historical data exists, the endpoint will return an error. For real-time status, use /v1/status instead.

View API Documentation

Complete Status API reference with request/response examples in 7 programming languages

Status Indicators

Status indicators use the following status values:

operational (Green) - Service is functioning normally
degraded (Yellow) - Service is operational but experiencing issues or errors
down (Red) - Service is unavailable or failing
not_configured (Gray) - Service is not configured (e.g., optional services like Pinecone)

Overall Status Determination

The overall system status is determined from individual service statuses:

down - If any service is down
degraded - If any service is degraded or not_configured
operational - If all services are operational

Monitoring

WISTX status can be monitored using:

Health Check Endpoint (/v1/health) - Simple health check, no authentication required
Status Endpoint (/v1/status) - Comprehensive status for all services, requires authentication
Uptime Statistics (/v1/status/uptime) - Historical uptime data, requires authentication

Integration Tips:

Use /v1/health for load balancer health checks (no auth required)
Use /v1/status for monitoring dashboards and alerting (requires API key)
Poll /v1/status at your desired interval (e.g., every 60 seconds) for continuous monitoring
Set up alerts based on the status field in the response

Service-Specific Details

API Service Status

Always returns operational if the API is responding
Includes API version and title from configuration
Calculates uptime from service start time

Database Service Status

Checks MongoDB connectivity via ping command
Returns connection pool statistics
Includes server version and latency metrics
Returns down if database is unreachable

Vector Search Status

Checks Pinecone index availability
Returns not_configured if Pinecone API key is not set
Returns degraded if index is not found
Returns down if Pinecone API is unreachable
Includes total vector count and index statistics

Indexing Service Status

Checks active indexing jobs (status: indexing or pending)
Counts jobs created today
Returns degraded if database query fails

Authentication Service Status

Checks user collection statistics
Returns total and active user counts
Returns degraded if database query fails

Error Handling

If a status check fails:

Individual service status will show degraded or down with an error message
Overall status will reflect the most severe service status
Error details are included in the service response for debugging

Status API Reference

Complete API documentation with examples

Support

Contact support for status-related questions

Note: This status page provides an overview of WISTX service status. For real-time, programmatic access to status information, use the Status API endpoint. The status indicators shown above are representative - actual status should be verified via the API.

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Guides

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Resources

Status

Status

Current Status

Service Components

API Service

Database Services

Vector Search

Indexing Service

Authentication Service

Status API

Get System Status

Get Uptime Statistics

View API Documentation

Status Indicators

Overall Status Determination

Monitoring

Service-Specific Details

API Service Status

Database Service Status

Vector Search Status

Indexing Service Status

Authentication Service Status

Error Handling

Status API Reference

Support

​Status

​Current Status

​Service Components

​API Service

​Database Services

​Vector Search

​Indexing Service

​Authentication Service

​Status API

​Get System Status

​Get Uptime Statistics

View API Documentation

​Status Indicators

​Overall Status Determination

​Monitoring

​Service-Specific Details

​API Service Status

​Database Service Status

​Vector Search Status

​Indexing Service Status

​Authentication Service Status

​Error Handling

​Related Documentation

Status API Reference

Support

Status

Current Status

Service Components

API Service

Database Services

Vector Search

Indexing Service

Authentication Service

Status API

Get System Status

Get Uptime Statistics

Status Indicators

Overall Status Determination

Monitoring

Service-Specific Details

API Service Status

Database Service Status

Vector Search Status

Indexing Service Status

Authentication Service Status

Error Handling

Related Documentation